Purchase Policy
Welcome to EventMania! By purchasing tickets on our platform, you agree to comply with the following purchase policies. Please read them carefully to ensure a smooth and satisfying experience.
1. Ticket Availability and Pricing
- Availability - Tickets are subject to availability and are sold on a first-come, first-served basis.
- Dynamic Pricing - Prices may vary depending on demand, seat availability, or promotions.
- Currency - All transactions are processed in USD ($).
2. Order Confirmation
- Upon completing your purchase, you will receive an email confirmation with your ticket details. If you do not receive the email within 24 hours, please contact our support team.
- Your ticket(s) will only be valid after the payment is successfully processed.
3. Refunds and Cancellations
- No Refunds Policy - Tickets purchased are non-refundable unless otherwise specified during the purchase.
- Event Cancellation - If an event is canceled or postponed, you will be notified via email with further instructions, including options for refunds or rescheduled dates.
4. Transfer and Resale of Tickets
- Non-Transferable - Tickets are non-transferable unless explicitly allowed by the event organizer.
- Prohibited Resale - Unauthorized resale of tickets is strictly prohibited and may result in the ticket being voided.
5. Entry to Events
- Valid Identification - Attendees must present valid identification along with their tickets for entry.
- E-Tickets - Please ensure you have access to your e-ticket or a printed copy for verification at the venue.
6. Responsibility of the Buyer
- Accurate Information - Ensure all personal and payment details provided are accurate. EventMania is not responsible for tickets lost due to incorrect information.
- Device Compatibility - It is the buyer's responsibility to ensure they can access and present their tickets on the day of the event.
7. Event Changes
- Event details such as date, time, venue, or lineup may change without prior notice. EventMania will inform you of significant changes as soon as possible.
8. Prohibited Actions
- Tampering with, duplicating, or altering tickets is strictly prohibited and may result in denial of entry or legal action.
9. Liability Disclaimer
- EventMania acts as an intermediary platform for event organizers. We are not responsible for:
- Event cancellations or postponements.
- Venue facilities, including seating arrangements and safety.
10. Customer Support
For any questions or concerns, contact our support team at support@eventmania.com or call (361)-302-3002.
By purchasing tickets through EventMania, you confirm that you have read, understood, and agree to our purchase policy. Enjoy your event!